YOUR IT Department

Regular price $0.00

YOUR IT Department combines over a decade of integrated technology management systems for thousands of users at an affordable cost for our customers who just want a complete one-stop-shop for all their IT needs. We're confident customers who choose this package won't waste any more time troubleshooting and fixing technology operational issues when they could be expanding their business and meeting their customer demands. Whether your business is a busy customer service call center, a small coffee shop, a car dealership, a medical services office, a busy ocean side restaurant, a law firm or an engineering lab, we offer these services through this package:

  • HelpDesk Support Line (for answering, documenting and resolving all your requests)
  • Remote Support ( fast response, cost effective support)
  • Service Level Agreement (guaranteed service response times)
    • Network Operations Center (24x7x365 network monitoring and alert response)
    • Includes Office365 apps, Desktop security and maintenance, network security and maintenance, everything you need to run your business!
    • Printer management (toner levels, ordering alerts, maintenance kit alerts)
    • Personal Device management (laptops or smartphones that are assets of the business and/or that require management for security purposes. We help enforce policies consistent with the legal and operational needs of the business)
    Pre-requisites:
    • Computers must have Internet access.
    • Computers must be Microsoft Windows or Apple based.
    Billing:
    • Billed monthly or annual for discount.